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Frequently Asked Questions

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General FAQ

  • What areas do you serve?

    Our service extends to the vibrant communities of San Diego, Carlsbad, Escondido, Vista, San Marcos, Santee, Poway, Encinitas, Chula Vista, Oceanside, Rancho Santa Fe, and Del Mar.

  • What services do you offer?

    In addition to our reverse osmosis treatment for pool revitalization, we provide a comprehensive range of services tailored to meet all your pool and plumbing needs. These include pool equipment repair and replacement services and a range of plumbing services, including

    • Repair, maintenance, and replacement of water heaters
    • Whole home water purification systems
    • Reverse osmosis drinking water systems
    • Well water filtration systems
    • Water line installation and repair
    • Smart water meters
    • Pressure reducing valves
    • Gas line installation and repair

    With our diverse expertise, we ensure that your pool and plumbing systems operate flawlessly, providing you with peace of mind and a comfortable living environment.


    Your pool equipment or pool service company must clear any suspended solids and algae from your pool before we begin work. Our service is strictly limited to the chemical purification of your pool and the removal of total dissolved solids (TDS), viruses, bacteria, allergens, and waterborne diseases that your pool equipment cannot remove.


    In short, your pool water must be clear, non-turbid, and algae-free before we begin the Puripool™ Process.

  • Do you offer environmentally friendly or eco-conscious solutions?

    Environmental sustainability is at the core of everything we do. We are committed to providing environmentally friendly and eco-conscious solutions in all aspects of our services.


    Whether cleaning your pool, repairing or replacing equipment, addressing common plumbing issues, or installing whole-home water filtration systems, our mission is to conserve energy, preserve water, and ultimately save you money.

  • What is reverse osmosis treatment (RO)?

    It’s a highly effective method for revitalizing pool water by removing contaminants often invisible to the naked eye. Unlike traditional pool cleaning techniques, which require you to drain and refill your pool, our RO treatment offers a cost-effective and low-labor alternative that revitalizes your pool, allowing you to save up to 85% of your water.

    An inch-and-a-half hose with a Virginia Graeme Baker Act (VGBA) compliant fitting is placed in one end of the pool to draw the water back to the trailer for treatment, and another inch-and-a-half hose returns the clean (drinkable!) water back to your pool. That’s it!


    We are 100% self-contained and do not need to inconvenience you with electricity, extension cords, or an outlet.


    All we need from you is a freshwater supply to replenish the small amount of water lost during the process—approximately 15-20%.

  • Where can I see examples of your work?

    We're glad you're interested. You can view a portfolio of our projects in our online gallery. Additionally, if you have any specific questions about our past projects or would like to discuss your unique needs further, please don't hesitate to contact us. We're here to help!

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